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Terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern BOTTEGA BLOND’s relationship with you in relation to this website.

The term ‘BOTTEGA BLOND’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 54 Attra Street Balcatta, WA 6021. Our company registration number is 39558912728 Western Australia. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]’s prior written consent. 

ERICA HANNAH MCGREGOR trading as BOTTEGA BLOND

Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: hello@bottegablond.com
By Phone: +61 421 396 633
We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Refund Policy

What can be returned? 
Any faulty items can be returned.
Any items as long a they are unopened.

When do items need to be returned?
Items must be returned within 30 days

Where do items need to be returned?
Items can be returned to BOTTEGA BLOND, 54 Attra Street Balcatta, WA 6021

How do customers return items?
Returns can be made in person to BOTTEGA BLOND or via post depending on customers location. 

Shipping for returns?
Shipping is not included in returns. You will be refunded product cost less delivery.
Standard shipping rates apply

Credit for returns?
If you wish to exchange your unopened or faulty items instead of be refunded this can be arranged.

Shipping policy

What do you ship?
We ship all items
 
When do you ship?
Orders are ready to ship within 24 hours
 
Where do you ship to?
We ship within Australia and worldwide.
 
How do you ship?
We use Australia Post to ship.
 
Rates to ship?
Standard shipping rates apple

Within Australia;
Express $14
Standard $10

Worldwide;
Express $40
Standard $25
 
How to track an order that's been shipped?
All parcels include tracking numbers.
 
In-store pick up option?
In store pick up is available from BOTTEGA BLOND 54 Attra Street, Balcatta, WA, 6021
Openeing Hours
Wednesday + Thursday 9am-8:30pm
Friday 9am-3pm
Saturday 9am-1pm
 
Recycling of packing materials?
All products are made using recyled and recyclable packaging, please continue the cycle and dispose of correctly. Alternatively bring your empty products back to BOTTEGA BLOND and we will recycle them with Sustainable Salons.